Customer Service in the News | Week of January 17

Customer Service in the News A father uses robocall to take revenge on a school district’s automated call system. [Washington Post] The Web in statistics for 2010: 21.4 billion new Web sites were created in 2010 and 35 hours of YouTube video are uploaded every minute. [Royal Pingdom] Forget online dating – contact centers serve as the new matchmakers. [1to1 Media ] Santander […]